TERMS OF SERVICE
January 14, 2016
By accessing or using the HolyTransaction website located at https://www.holytransaction.com (the “Site”) and any services made available through the Site (collectively, the “Services”), you (“User”) agree to be bound by these Terms of Service (“Terms”). The Services are owned and controlled by HolyTransaction S.A., a Luxembourgish company (“HolyTransaction”), and the terms “we,” “us,” and “our” refer to HolyTransaction S.A. These Terms affect your legal rights and obligations. If you do not agree to be bound by these Terms, do not access or use the Services.
HolyTransaction reserves the right to change or modify the terms and conditions contained in these Terms, including but not limited to any policy or guideline of the Site, at any time and at its sole discretion. We will provide notice of these changes by posting the revised Terms to the Site and changing the "Last Revised" date at the top of the Terms, or by emailing users at their provided email addresses, or by any other means as determined by HolyTransaction. The decision of which notification chosen will be left to HolyTransaction's sole discretion. Using a particular form of notice in some instances does not obligate us to use the same form in other instances. Any changes or modifications will be effective immediately upon posting the revisions to the Site or at the instant that HolyTransaction transmits the information to the users (e.g. via email). These changes will apply at that instant to all then current and subsequent uses of the Site. You waive any right you may have to receive specific notice of such changes or modifications. Your continued use of this Site acts as acceptance of such changes or modifications. If you do not agree to the Terms in effect when you access or use the Site, you must stop using the Site.
DESCRIPTION OF SERVICES
HolyTransaction provides an online tool (the “Platform”) that (a) generates and
stores cryptocurrency wallet addresses and private keys, and (b) facilitates the submission of Cryptocurrency transaction
requests to the Cryptocurrency network without requiring you to personally download and install the associated
Cryptocurrency network software and freely convert them between a number of different cryptocurrencies.
0. NO STORAGE OR TRANSMISSION OF CRYPTOCURRENCY
Cryptocurrency are an intangible asset, they exist only by virtue of the ownership record maintained in the Cryptocurrency network. The Services do not store, send or receive cryptocurrencies. Any transfer of title in cryptocurrencies occurs within the decentralized Cryptocurrency network and not within the Service.
By accessing or using the Site, you represent and warrant that you have not previously been suspended or removed from the Site. You also represent and warrant that you are not a resident of the State of New York and North Carolina. You represent and warrant that you are not: (a) located in, under the control of, or a national or resident of any country to which the Grand-Duchy of Luxembourg has embargoed goods or services. You further represent and warrant that you will not use the Site if the laws of your country prohibit you from doing so in accordance with these Terms. Finally, you represent and warrant that you will not be using this site for any illegal activity, including but not limited to money laundering and the financing of terrorism.
2. REGISTRATION AND ACCOUNT
In order to access and use the Services, you must create an account with HolyTransaction (an “Account”). You agree to: (a) provide accurate, current and complete information when creating the account; (b) maintain and promptly update your Account information to keep it accurate, complete, and current; (c) maintain the security and confidentiality of your login credentials and restrict access to your Account and your computer; (d) promptly notify HolyTransaction if you discover or otherwise suspect any security breaches related to the Site; and (e) take responsibility for all activities that occur under your Account and accept all risks of unauthorized access.
HolyTransaction is an independent contractor for all purposes, and is not your agent or trustee.
4. ACCURACY OF INFORMATION
You represent and warrant that any information you provide via the Services is accurate and complete. You acknowledge and agree that HolyTransaction is not responsible for any errors or omissions that you make in connection with any Bitcoin transaction initiated via the Services. For instance, if you mistype a wallet address or otherwise provide incorrect information in connection with any transaction request to send bitcoins via the Service, the bitcoins will be sent to whatever wallet address or information you provide. We strongly encourage you to review your transaction request details carefully before completing any transaction requests via the Services
HolyTransaction aims to reasonably identify each user by cross-checking user data against 3rd party identity verification and authentication services. If a user or a user’s transaction is flagged as suspicious through our internal controls, HolyTransaction will require additional proof of identification from the user and has the right to not permit any trades, deposits, and/or withdrawals until additional and verifiable proof of identity is received and the Compliance Officer has approved the user for use of the Platform.
By agreeing to our Terms, you acknowledge and understand that HolyTransaction maintains verification levels which require user participation and verification in order to obtain, with leveled permissions based on user-supplied information, our ability to verify it, and our internal policies. You accept that you may not be able to achieve a desired level of verification, and HolyTransaction reserves the right to determine, at its sole discretion, the appropriate Verification Level for any user, as well as the right to downgrade users without prior notice. HolyTransaction may, from time to time, implement policies restricting Verification Levels by nationality, country of residence, or any other factor. This may affect your ability to withdraw funds in your account and you indemnify HolyTransaction against any losses associated with an inability to deposit and/or withdraw funds based on your verification level.
6. CONFIDENTIALITY OF THE TRANSMISSION OF INFORMATION OVER THE INTERNET
7. HOLYTRANSACTION DOES NOT PROVIDE INVESTING ADVICE
We are an execution-only service and do not advise on the merits of any particular transactions or their taxation consequences. In entering into any transaction on the Platform, you represent that you have been, are, and will be solely responsible for making your own independent appraisal and investigations into the risks of the transaction. You represent that you have sufficient knowledge, market sophistication, professional advice and experience to make your own evaluation of the merits and risks of any transaction. We give you no warranty as to the suitability of the cryptocurrencies traded under these Terms and assume no fiduciary duty in our relations with you.
If at any point HolyTransaction or its representatives do provide trading recommendations, market commentary, or any other information, the act of doing so is incidental to your relationship with us and imposes no obligation of truth or due diligence on behalf of HolyTransaction or its representatives. We give no representation, warranty, or guarantee as to the accuracy or completeness of any such information or as to the tax consequences of any transaction.
8. CRYPTOCURRENCY TRANSACTIONS REQUESTS
All proposed Cryptocurrency transactions must be confirmed and recorded in
the "Cryptocurrency" public ledger via the "Cryptocurrency" distributed consensus network (“Verification Network”), which is not owned, controlled or operated by HolyTransaction. The Services help you submit your Cryptocurrency transaction request for confirmation to the Verification Network. However, the Cryptocurrency network, including the Verification Network, is operated by a decentralized network of independent third parties. HolyTransaction has no control over the Cryptocurrency network, including the Verification Network, and therefore cannot and does not ensure that any transaction request you submit via the Services will be confirmed via the Verification Network. You acknowledge and agree that the transaction requests you submit via the Services may not be completed, or may be substantially delayed, by the Verification Network.
When you complete a transaction request via the Services, you authorize us to submit your transaction request to the Verification Network in accordance with the instructions you provide via the Services.
As part of the services offered in connection with HolyTransaction, HolyTransaction can help you submit your Cryptocurrency transaction request for confirmation to the Verification Network, and receive cryptocurrency from third parties pursuant to instructions you provide through HolyTransaction (each such transaction is a "Cryptocurrency Transaction"). You may initiate a Cryptocurrency Transaction by going to HolyTransaction, choosing to send and entering the requisite information regarding the sender or recipient and the amount of cryptocurrency to be transferred. HolyTransaction will submit your transaction request to the Verification Network on your behalf, as necessary, to facilitate each Cryptocurrency Transaction in accordance with these instructions.
Once submitted to cryptocurrency network, a Cryptocurrency Transaction will be unconfirmed for a period of time (usually less than one hour, but up to one day or more) pending sufficient confirmation of the transaction by the cryptocurrency network. A transaction is not complete while it is in a pending state. Cryptocurrency associated with transactions that are in a pending state will be designated accordingly, and will not be included in your HolyTransaction balance or be available to conduct transactions.
HolyTransaction reserves the right to refuse to process or to cancel any pending Cryptocurrency Transaction as required by law or in response to a subpoena, court order, or other binding government order. HolyTransaction cannot reverse a Cryptocurrency Transaction which has been communicated to and confirmed by the Cryptocurrency network.
HolyTransaction has no control over, or liability for, the delivery, quality, safety, legality or any other aspect of any goods or services that you may purchase or sell to or from a third party. HolyTransaction is not responsible for ensuring that a buyer or a seller you are dealing with will actually complete the transaction or is authorized to do so. If you experience a problem with any goods or services purchased from, or sold to, a third party in connection with cryptocurrency transferred using HolyTransaction, or if you have a dispute with such third party, you must handle it directly with that third party. Any Cryptocurrency Transaction conducted using HolyTransaction is final regardless of any defects in or non-delivery of any goods or services purchased in connection with such Cryptocurrency Transaction, or any other aspect of your transaction or relationship with the relevant third party. If you believe a third party has behaved in a fraudulent, misleading, or inappropriate manner, of if you cannot adequately resolve a dispute with a third party, you may notify HolyTransaction Support so that we may consider whether to take any action.
HolyTransaction process Cryptocurrency Transaction according to the instructions received from its users and we do not guarantee the identity of any user, receiver, requestee or other party. You should verify all transaction information prior to submitting instructions to HolyTransaction as the relevant Cryptocurrency Transaction may not be cancelled or reversed once initiated.
If you initiate a Cryptocurrency Transaction by entering the recipient's cryptocurrency address, HolyTransaction will confirm that the cryptocurrency address is valid; however, HolyTransaction cannot confirm that the cryptocurrency address belongs to the intended recipient.
The risk of loss in trading or holding cryptocurrency can be substantial. You should therefore carefully consider whether trading or holding cryptocurrency is suitable for you in light of your financial condition. In considering whether to trade or hold cryptocurrency, you should be aware that the price or value of cryptocurrency can change rapidly, decrease, and potentially even fall to zero.
Pursuant to Section 29 below, you agree that any disputes between you and HolyTransaction will be resolved by binding, individual arbitration and you waive your right to participate in a class action lawsuit or class-wide arbitration.
9. NO CANCELLATIONS OR MODIFICATIONS
Once a transaction request has been submitted to the Cryptocurrency Verification Network via the Services, the Verification Network will automatically complete or reject the request and you will not be able to cancel or otherwise modify your transaction request. HolyTransaction has no control over the Cryptocurrency Verification Network and does not have the ability to facilitate any cancellation or modification requests. As a result, all transaction requests initiated via the Services are irreversible.
10. LIMITED LICENSE
HolyTransaction grants you a limited, nonexclusive, nontransferable license, subject to these Terms, to access and use the Services, and the content, materials, information and functionality available in connection therewith (collectively, the “Content”) solely for information, transactional, or other approved purposes as permitted by HolyTransaction from time to time. Any other use of the Services or Content is expressly prohibited. All other rights in the Platform or Content are reserved by us and our licensors. You will not otherwise copy, transmit, distribute, sell, resell, license, de-compile, reverse engineer, disassemble, modify, publish, participate in the transfer or sale of, create derivative works from, perform, display, incorporate into another website, or in any other way exploit any of the Content or any other part of the Services or any derivative works thereof, in whole or in part for commercial or non-commercial purposes. Without limiting the foregoing, you will not frame or display the Site or Content (or any portion thereof) as part of any other web site or any other work of authorship without the prior written permission of HolyTransaction. If you violate any portion of these Terms, your permission to access and use the Platform may be terminated pursuant to these Terms. In addition, we reserve the right to all remedies available at law and in equity for any such violation. “HolyTransaction.com”, “HolyTransaction”, and all logos related to the Services or displayed on the Site are either trademarks or registered marks of HolyTransaction or its licensor. You may not copy, imitate or use them without HolyTransaction’s prior written consent.
11. 51% AND OTHER CRYPTOCURRENCY ATTACKS
HolyTransaction makes every commercially reasonable attempt to help prevent and mitigate cryptocurrency attacks. If HolyTransaction is able to confirm that a cryptocurrency active on the Platform has been compromised or is under attack, HolyTransaction may immediately halt trading, deposits, and withdrawals for such cryptocurrency. If it is determined that such an attack caused the cryptocurrency to greatly decrease in value, HolyTransaction may discontinue trade activity on such cryptocurrency entirely. Resolutions concerning deposits, withdrawals, and user balances for an attacked cryptocurrency will be determined on a case-by-case basis. HolyTransaction makes no representation and does not warrant the safety of the Platform and is not liable for any lost value or stolen property, whether or not HolyTransaction was negligent in providing the proper security.
It is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions associated with your receipt or transfer of cryptocurrency, and/or to the Cryptocurrency Transactions you conduct through HolyTransaction, and to withhold, collect, report and remit the correct amounts of taxes to the appropriate tax authorities.
13. AUTHORIZATION OF ESTABLISHMENT
In accordance with the provisions of the establishment's law of September 2, 2011, and to its Grand-Ducal regulations of execution. HolyTransaction S.A. is authorized to exercise by the Ministry of Economy of the Grand-Duchy of Luxembourg with registration number 10056454/0.
14. PLATFORM FEES
Access to the wallet is free, but the Platform may charge fees for additional
Services. Any applicable fees will be displayed in each Service.
15. THIRD PARTY CONTENT
HolyTransaction and its users may provide third party content on the Site and may provide links to web pages and content that are not owned or controlled by HolyTransaction (collectively the "Third Party Content") as a service to those interested in this information. HolyTransaction does not control, endorse, or adopt any Third Party Content and makes no representation or warranties of any kind regarding the Third Party Content, including but not limited to its accuracy or completeness. You acknowledge and agree that HolyTransaction is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review any Third Party Content. You acknowledge that your use of such Third Party Content is at your own risk. Your business dealings or correspondence with, or participation in promotions of, any third parties, and any terms, conditions, warranties, or representations associated with such dealings or promotions, are solely between you and such third parties. HolyTransaction is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or promotions or as the result of the presence of such Third Party Content on the Site.
16. COPYRIGHT OF FEEDBACK MATERIALS
You acknowledge and agree that any materials, including but not limited to questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding HolyTransaction or the Services (collectively, "Feedback") that are provided by you, whether by email, posting to the Site or otherwise, are non-confidential and will become the sole property of HolyTransaction. HolyTransaction will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
17. USER CONDUCT AND OBLIGATIONS
In connection with your use of the Services, you will not:
Violate or assist any party in violating any law, statute, ordinance, regulation or any rule of any self-regulatory or similar organization of which you are or are required to be a member through your use of the Services;
Provide false, inaccurate or misleading information;
Infringe upon HolyTransaction’s or any third party’s copyright, patent, trademark, or intellectual property rights;
Distribute unsolicited or unauthorized advertising or promotional material, any junk mail, spam, or chain letters;
Reverse engineer or disassemble any aspect of the Site or Services in an effort to access any source code, underlying ideas and concepts, and algorithms;
Take any action that imposes an unreasonable or disproportionately large load on our infrastructure, or detrimentally interfere with, intercept, or expropriate any system, data, or information;
Transmit or upload any material to the Site that contains viruses, Trojan horses, worms, or any other harmful or deleterious programs;
Otherwise attempt to gain unauthorized access to the Site, other HolyTransaction Accounts, computer systems or networks connected to the Site, through password mining or any other means; or
Transfer any rights granted to you under these Terms.
While the Account and the Services provided to a user are not transferable under any circumstance and shall be used only by the user, HolyTransaction shall have the right to transfer, assign, or sell all the rights, benefits, or obligations to any person and these Terms shall continue to be in force and effect for the benefit of the successors and assigns of HolyTransaction.
19. ELECTRONIC TRADING TERMS
A transaction on the Platform may fail for several reasons, including but not limited to change in seller prices, insufficient margin, unspecified lot size or unanticipated technical difficulties. We make no representation or warrant that any transaction will be executed properly. HolyTransaction is under no circumstances liable for any loss or injury suffered by a failure of a transaction to complete properly. Further, HolyTransaction is in no way responsible for notifying you of a transaction failure. The User has full responsibility to determine and inquire into the failure of any transaction the User initiates.
In the event that you receive any data, information or software other than that which you are entitled to receive pursuant to these Terms, you will immediately notify us and will not use, in any way whatsoever, such data, information or software. If you request a withdrawal of funds from your Account and we cannot comply with it without closing some part of your open positions, we will not comply with the request until you have closed sufficient positions to allow you to make the withdrawal.
We shall be entitled to act for you upon instructions given by or purporting to be given by you or any person authorized on your behalf without further inquiry as to the genuineness, authority, or identity of the person giving or purporting to give such instructions, provided such instruction is accompanied by correct information about your Account.
20. PERMANENT WITHDRAWAL OF SERVICE
HolyTransaction may (a) suspend or terminate your access to the Services, and (b) deactivate or cancel your Account as required by a valid subpoena or court order, or if HolyTransaction reasonably suspects you of using your Account in furtherance of illegal activity. You will be permitted to transfer cryptocurrency associated with your Account for ninety (90) days after Account deactivation or cancellation unless such transfer is otherwise prohibited (i) under the law, or (ii) by a valid subpoena or court order. If any transaction is in a pending state at the time your Account is cancelled or suspended, such transaction may be cancelled and/or refunded as appropriate. You may not cancel your Account to evade an investigation or avoid paying any amounts otherwise due to HolyTransaction. Upon cancellation of your Account, you authorize HolyTransaction to cancel or suspend pending transactions and, after providing written notice to the you, return the funds associated with such transactions to your wallet address. In the event that you or HolyTransaction terminates this agreement or your access to the Services, or deactivates or cancels your Account, you will remain liable for all amounts due hereunder. In the event that a technical problem causes system outage or account errors, HolyTransaction may temporarily suspend access to your Account until the problem is resolved.
21. OWNERSHIP OF FUNDS
You hereby certify to us that any funds used by you in connection with the Platform are either owned by you or that you are validly authorized to carry out transactions using such funds, and that all transactions initiated with your Account are for your own account and not on behalf of any other person or entity.
22. TRANSACTIONS WITH HOLYTRANSACTION
When buying or selling cryptocurrency through the Exchange Service, you are buying from, or selling to, HolyTransaction directly. HolyTransaction does not act as an intermediary or marketplace between other buyers and sellers of cryptocurrency. HolyTransaction is subject to the HolyTransaction "Exchange Rate." "Exchange Rate" means the liquidity adjusted price of a given cryptocurrency amount in terms of currency or cryptocurrency as quoted on the HolyTransaction Site. For the purpose of any transaction which incorporates the Exchange Rate, you agree, as a condition of using any HolyTransaction Services, to accept the Exchange Rate as the sole conversion metric.
23. CRYPTOCURRENCY CONVERSION
Once you have successfully completed required verification steps, you may exchange among cryptocurrencies supported by HolyTransactoin (subject to applicable transaction limits). HolyTransaction will deduct specified amount of cryptocurrency that you are selling from HolyTransaction. In most cases exchange transactions will be executed immediately. If HolyTransaction does not have requested funds available, it may take some time to execute transaction. Amount of time depends on transaction size. Once your cryptocurrency exchange request is submited with HolyTransaction, such transaction cannot be cancelled, reversed or changed. HolyTransaction will use good faith efforts to fulfill any exchange request with the Exchange Rate quoted on the HolyTransaction website at the time of order placement.
24. REFUND POLICY
Given the irreversibility of cryptocurrency transactions, we cannot provide refund or return on any transaction or exchange order.
You agree to indemnify, defend and hold HolyTransaction, its affiliates and service providers, and each of their respective officers, directors, agents, joint venturers, employees, and representatives, harmless from any claim or demand (including attorneys’ fees and costs and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to (i) your breach of these Terms, (ii) your use of Services, or (iii) your violation of any law, rule, or regulation, or the rights of any third party.
26. DISCLAIMER OF WARRANTEES
HOLYTRANSACTION PROVIDES NO GUARANTEE AS TO THE PERFORMANCE OR THE UNINTERRUPTED AVAILABILITY OF THE SERVICES. THE SERVICES ARE PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. HOLYTRANSACTION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT WITH RESPECT TO THE SERVICES. HOLYTRANSACTION DOES NOT REPRESENT OR WARRANT THAT THE SERVICES AND THE INFORMATION CONTAINED THEREIN ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. HOLYTRANSACTION WILL MAKE REASONABLE EFFORTS TO ENSURE THAT TRANSACTIONS ON THE PLATFORM ARE PROCESSED IN A TIMELY FASHION, BUT MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESEPCT TO THE AMOUNT OF TIME NEEDED TO PROCESS SUCH TRANSACTIONS. BECAUSE CRYPTOCURRENCY TRANSFERS ON AND OFF THE PLATFORM ARE DEPENDENT UPON MANY FACTORS OUTSIDE OF OUR CONTROL, HOLYTRANSACTION MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE SUCCESS OF, OR THE AMOUNT OF TIME NEEDED FOR, CRYPTOCURRENCY TRANSACTIONS.
SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY TO YOU.
27. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOLYTRANSACTION SHALL HAVE NO LIABILITY FOR ANY DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR TORT DAMAGES, OR LOST PROFITS) IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF HOLYTRANSACTION HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL HOLYTRANSACTION'S LIABILITY FOR MONEY DAMAGES UNDER THESE TERMS EXCEED THE AMOUNT OF FEES RECEIVED FROM YOU DURING THE PRECEDING SIX (6) MONTH PERIOD.
28. APPLICABLE LAW AND VENUE
These Terms and your use of the Services will be governed by and construed in accordance with the laws of the Gran Duchy of Luxembourg, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms not subject to arbitration (as set forth below), will be filed only in the Grand-Duchy of Luxembourg. You hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Terms.
Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under your use of the Services shall be finally settled on an individual basis through confidential, binding arbitration in accordance to the rules of the Arbitration Centre of the Chamber of Commerce of the Grand-Duchy of Luxembourg for arbitration of consumer-related disputes and you and HolyTransaction hereby expressly waive trial by jury. The arbitration shall take place in the Grand-Duchy of Luxembourg, in the English language and the arbitral decision may be enforced in any court. At your request, hearings may be conducted in person or by telephone and the arbitrator may provide for submitting and determining motions on briefs, without oral hearings. The prevailing party in any action or proceeding to enforce this agreement shall be entitled to costs and attorneys' fees. Additionally, you hereby waive your right to participate in a class action lawsuit or class-wide arbitration.
Sections 12 (Third Party Content), 13 (Feedback), 22 (Indemnification), 23 (Disclaimer of Warranties), 24 (Limitation on Liability), 21 (Applicable Law and Venue), 27 (Survival), 28 (Severability), and 30 (Force Majeure) will survive any termination or expiration of these Terms.
If any provision of these Terms is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us constitutes the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
33. FORCE MAJEURE
In addition to applicable disclaimers stated above, HolyTransaction's performance under these Terms shall be excused in the event of interruption and/or delay due to, or resulting from, causes beyond its reasonable control, including but not limited to acts of God, acts of any government, war or other hostility, civil disorder, the elements, fire, flood, earthquake, explosion, embargo, acts of terrorism, power failure, equipment failure, industrial or labor disputes or controversies, acts of any third party data provider(s) or other third party information provider(s), third party software, or communication method interruptions.
34. GOVERNING LANGUAGE AND TRANSLATIONS
35. QUESTIONS AND CONTACT INFORMATION
Please check the Twitter account before contacting support: HolyTransaction Twitter
To contact support, send us an email to [email protected]
and open a ticket. Please provide all relevant information, including your HolyTransaction username and transaction IDs of any related deposits. Although we make no representations or provide no warranties about the speed of response, we will get back to you as soon as possible, typically within 24 hours.