How to start?
It's easy and free to open an account. Click sign up, fill out the form and log in. Then you have to fund your account. Click balance in the main menu and deposit your favorite digital currencies.
How much does it cost? Are there any fees on outgoing transactions?
The only fees user pays is transaction fees. These fees are essensial so that transaction can be processed by the network without delays. Transaction fees may vary for different currencies and depends on the network state.
How many confirmations do incoming payments require?
Number of minimum required confirmations is different for every currency.
How many addresses can my account have?
Currently we allow to create only 1 address per currency.
How quickly are outgoing payments processed?
We make payment instantly, however transaction usually needs some time to gain minimal number of confirmations. Minimum confirmations required varies in every wallet and website.
Can I use HolyTransaction address to play crypto dice games or to mine?
Your deposit address is binded to your account forever. All deposits made to this address will be added to your account balance. However we don’t guarantee that coins will reside on this address. Due to our system architecture and security measures coins will be moved to other addresses shortly after deposits, but it does not affect your account balance. You can still spend all your money at any time.
Should I use HolyTransaction as my only wallet?
We use advanced security mechanisms. However it is important to take additional steps to ensure that your login details remain protected from users other than yourself.
How do I know my coins will be safe?
We use multiple layers of security:
- cold storage backups
- 2 factor authentication
- regular security audits
and other exciting things that are currently in development.
Where do I obtain my two-factor authentication code?
You need Google Authenticator application in order to obtain two-factor authentication code.
I forgot my password, how can I reset it?
Automatic password recovery is unavailable at this point. Send an email to [email protected] from the mailbox that you have used for sign up and we’ll recover it manually.
I forgot my password and do not have access to my registered email account?
Contact us at [email protected] and we’ll try to figure something out.
Do you have a testnet/UAT version?
We don’t support testnet. Use small amounts of money for test purposes. You can always withdraw them.
When are you going to offer feature X? I would like to access my wallet in my language, can you add it? How can I contribute?
We encourage you to use our feedback widget to ask about features and report bugs. We are implementing them according to demand. Feel free to contact us at [email protected] if you want to help with translation or something else.
Do you have a donate button for linking to user's payment URLs?
Why I don't see "Buy" page?
Due to regulatory constraints we don't provide exchange for US residents and customers that currently located in the United States.