Published: January 7, 2015
COLLECTION OF INFORMATION
Information You Provide To Us
We collect information you provide directly to us. For example, we collect information about you when you create an account, complete a transaction, fill out a form, respond to surveys, post messages to our forums or wikis or otherwise communicate with us.
The types of information we may collect are as follows:
- Contact information, such as your name, mailing address, telephone number, and email address.
- Financial information, such as bank account numbers, credit card numbers and virtual currency account information.
- Government identification numbers, such as your social security number or a state-issued identification number.
- Biographic or demographic information, such as your date of birth, gender, occupation, employment status and any other information you choose to provide about yourself.
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through the HolyTransaction Services. For example, we may collect nonpublic personal information about you from third parties, including identity verification services.
Information We Collect Automatically
When you access or use the HolyTransaction Services, we automatically collect information as follows:
- Transaction information: we collect information about the transaction you complete via the HolyTransaction Services, including the amount of funds associated with a transmission or exchange and other transaction information.
- Device and Log information: we collect information about the computer or mobile device you use to access the HolyTransaction Services, including device identifiers, mobile network information, type of operating system, and the type of browser used. We also log information about your use of the HolyTransaction Services, including access times, pages viewed, IP address, other standard web log data, and the page visited before and after navigating to our websites.
USE OF INFORMATION
We may use your information as follows:
- Provide the HolyTransaction Services and customer support;
- Process transactions and send notices about your transactions;
- Manage your account(s) and send technical notices, updates, security alerts and support and administrative messages;
- Resolve disputes, collect fees, and troubleshoot problems;
- Prevent potentially prohibited or illegal activities and enforce our user agreements;
- Personalize, measure and improve the HolyTransaction Services;
- Deliver marketing and promotional offers on behalf of HolyTransaction and others, including via SMS, voice calls or email;
- Link or combine your personal information with information we obtain from others to help understand your needs and provide you with better service; and
- Carry out any other purpose for which the information was collected, to the extent such purpose is necessarily contemplated by the collection of such information or as otherwise notified in the HolyTransaction Services at the time of collection.
DISCLOSURE OF INFORMATION
We may disclose any information we collect about you, whether you are a current or former customer, including nonpublic personal information and any other information we collect with nonaffiliated third parties, which include non-financial companies, such as email service providers and fraud verification services, and others, such as other HolyTransaction users with which you engage in transactions. We may make such disclosures:
Other than in connection with a merger, sale of HolyTrnsaction assets, financing or acquisition, we will not sell or rent any of your information to third parties for their own marketing purposes.
- To service providers that perform marketing services on our behalf; and
- For our everyday business purposes, such as to process transactions, maintain accounts, respond to court orders and legal investigations or report to credit bureaus. For example, in connection with our everyday business purposes, we may share information about you as follows:
- With any party you intend to distribute funds to, or that intends to distribute funds to you, via the HolyTransaction Services, including information about whether your account is active and whether the account has been verified.
- With vendors, consultants and other service providers who need access to your information to carry out work on our behalf. These service providers help with our business operations such as fraud prevention and technology services.
- When we believe, in our sole discretion, that the disclosure of your information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of or enforce our user agreements or other policies and agreements.
- In connection with, or during negotiations of, any merger, sale of HolyTransaction assets, financing or acquisition or all or a portion of our business to another company.
- With your consent or at your direction.
- If we are under a duty to disclose or share your information to comply with our legal obligations.
Please note that third parties that support our customer identification and anti-fraud controls may retain and use information about you to perform services on our behalf and to improve their services. By using our Services, you consent to the retention and use of such information by these providers to improve their services.
We may also share aggregated or de-identified information with our affiliated companies or nonaffiliated third parties, which cannot reasonably be used to identify you.
ANALYTICS SERVICES PROVIDED BY OTHERS
We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any nonpublic personal information. We protect your information using reasonable physical, technical and administrative security measures, including by limiting access to your information to employees with a need to know such information.
- Account Information: You may access and review or update your online account information at any time by logging into your account and viewing your profile. If you want to close your account, please contact us at email@example.com. However, please note that if you close your account, we may retain your information as required by law or for our legitimate business purposes, such as to collect fees owed, resolve disputes, troubleshoot problems, assist with any investigations, prevent fraud or enforce our user agreements.
- Communications Preferences: You may opt out of receiving promotional communications from HolyTransaction by following the instructions in those communications. You may also opt out of receiving the HolyTransaction newsletter or certain administrative emails. If you opt out of receiving promotional communications, we may still send you transactional or relationship messages, such as those about your account or our ongoing business relations.
- Cookies: We use both session and persistent cookies. Session cookies expire when you log out of your account or close your browser. Persistent cookies remain on your computer or mobile device until you erase them or they otherwise expire. Most web browsers are set to accept cookies by default. You are free to decline most of our cookies if your browser or browser add-on permits, but choosing to remove or disable our cookies may interfere with your use and functionality of the HolyTransaction Services. Additionally, we may use certain persistent cookies that are not affected by your browser settings, but will use such cookies solely for identity verification and fraud prevention purposes.
- Why can't I opt out of any sharing? We do not engage in any sharing that would require us to provide you with an ability to opt out of such sharing. For instance, we do not share any information about you with third parties for their own marketing purposes.
ACCESS TO INFORMATION
You have a right to access the information we hold about you. We may ask you to pay a fee before providing you with this information.